The Best way to Engage Employees…??..!!

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"We are one of the best payers in the industry. We give lots of incentives to the employees. We have a well structured HR monitoring system. We offer enjoyable and learnable environment to work. We offer good exposure to employees. Our timings are very flexible. Even after all these things our attrition rate is too high"

This is what any HR manager will tell you. In this age where all the companies are going behind a limited talent pool, regaining the talent is the most important task of the HR team and the Management.

Without good communication, with the employees all the above things are never going to give an organization the results which it is looking for.  This is the thing that makes the employee feel as a part of organization rather than as just a paid worker. Here are the most important five points which every leader who wants to use the power of communication should remember.

Never wait for them to come to you

A very big problem with the people in managerial positions is too much of secrecy. We are not comfortable as leaders if we do not have all the answers, so we wait until it is too late. The result is always rumor, gossip and declining engagement. The most important quality of a leader is to acknowledge that he doesn’t know everything. Being comfortable with not having all the answers provides real integrity to your messages. So tell employees what you know, tell them what you don't know and tell them when you should know more.

Never Ever Lie

Nothing switches people off quicker than a lie, but this also extends to gossip and "talking big", a failing of those managers who desperately want to impress and think that "if I am a leader I should know everything and be in everything". Much better instead to communicate in a real, open and human way.

Find the Time

To say you don't have time to communicate is to say you don't have time to lead. This communication is more than a few memos, emails and meetings. It is vastly more than "my door is always open". A good leader needs a strategy to shape their communication, and then the ability to see it through. Time, persistence and repetition are essential ingredients of good communication.

Employees provide you with innovative ideas

Listen to employees. Make it a real two-way communication. In most organizations, there are ordinary employees who have already identified the problem and know how to solve it; if you would just ask them. Encourage them to be forthright, even where there may be disagreement; communication has the goal of understanding.

Organizations spend a fortune on measuring customer satisfaction and trying to find out what they want and need, yet few have a clear idea of the communication needs of their employees. We know the stages that an employee goes through from the initial "What's my job?" to the fully engaged and switched on employee who asks "How can I help?” Now the employee became a part of your organization. Finally you won the game.